At Ema Ele, we strive to make every piece of jewelry as precious and beautiful as the moment it commemorates.
If your item arrives damaged, incorrectly designed, or is simply not what you expected, please let us know immediately and we'll do our utmost to accommodate you to your satisfaction. To get in touch concerning a mistake or cancellation, please email us at info@emaele.com
New, unworn items can be returned to Ema Ele within 7 days of delivery. Please contact us at info@emaele.com for further instructions.
We DO NOT accept returns on custom items considering they are handcrafted personally just for you. If you have any issues, please don't hesitate to reach out to us at info@emaele.com
